Privacy Policy

Privacy Policy

This policy is effective from Jan 2022.

This privacy policy sets out how Hope FM (Voice of Hope Radio) uses and protects any information that you give Hope FM when you use this website.

Hope FM is committed to ensuring that your privacy is protected.

Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

What we collect

We may collect the following information:

• Name
• Contact information including email address
• Demographic information such as postcode, address, and affiliated Church/Organisation.

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping.
• We may use the information to improve our products and services.
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

When we collect data

We only collect data when we are contacted via a contact form on the website. We do not collect or store data when we are contacted via direct email. In this case your details are only used for the purpose of fulfilling your enquiry – your details are not stored.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

• If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at office@hopefm.com

• We will not sell, distribute or lease your personal information to third parties.

• You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please write to Hope FM.

• If you believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible, via email (see contact) and we will promptly correct any information found to be incorrect.